We build value across all channels and leverage every customer touch-point to retain, grow and facilitate customer loyalty to your brand by reimagining what looks great.
Making loyalty and longevity matter
We build value across ALL of your channels, and leverage every customer touch point to retain, grow and facilitate customer loyalty to your brand by reimagining what looks great.
With established offshoring centres in five of the world’s most highly sought after offshoring destinations, we have an established, upskilled workforce ready to serve your needs. Our established human resources operational centres ensure we can recruit, upskill and workforce manage, on demand, and at pace.
Connecting people to your brands. We build value across all channels, leveraging customer touchpoints to acquire, retain and facilitate customer experiences by reimagining great and making it happen.
Flexibility and agility are the cornerstones of iSON Xperiences BPaaS Platforms. With access to people, processes and technology, on demand, and when required, our clients respond swiftly to fluctuating business needs and reduce the Total Cost of Ownership (TCO).
You can deploy the latest digital tools, technologies and processes with the right talent on a pay-per-use consumption model by partnering with us.
iSON Xperiences’ CX Consulting and Design takes a three-step approach
Acquire data and metrics (plenty of it) to better understand what’s going on
Identify your best customers and match them with the best practices, standards and solutions that are most likely to want to impact the key business outcomes
Design and orchestrate a CX oriented charm offensive strategy to make your good customers, great customers with long lasting Customer Lifetime Value (CLV)
Our CX expertise will fuel your CX strategy with best of world possibilities.
Our dedicated “digital first practice” relentlessly seek out what next is best. iSON Xperiences’ NextGen current core offerings include:
Artificial Intelligence
Speech and Voice
Analytics
Business Analytics and Insights
Data Security and Compliance
Robotics Process Automation
Omnichannel CX
Platforms
These innovations are tailored for our clients to:
Choose iSON Xperiences for CRM services to enhance customer satisfaction and loyalty with our expert solutions. Transform your customer relationships with us.
Partner with the leading BPO for customer experience and digital transformation.
iSON Xperiences
Global brands | Global people | Global service
ISO/IEC 27001:2013, ISO 9001:2015 Certified Organisation
iSON Xperiences 2024
